Services at Sound Times

gavel, stethescope and scales of justice

We believe that the best support is the result of natural relationships that flourish between peers. Joining a community of your peers helps you to learn ways to build supports for yourself.  Our staff can advocate for your needs around mental health and justice, social connection, housing. We also have legal and medical services, and additional resources in the Resource Centre.

*** COVID-19 Legal Aid Lawyer by phone***

During the interim period and until further notice, Legal Aid Ontario (LAO) services are still available to members who are eligible. The LAO Staff Lawyer, Amy Slotek, can be reached via email at  To arrange an appointment, please call Andrew Gartner at 416 979 1700 extension 258. 

Mental Health and Justice

We are here to serve your mental health and justice needs. We don't have a waiting list. You are eligible if you have a mental health or addiction issue and criminal justice involvement. You can self refer. Referrals are accepted from any social service, hospital, Duty Council, the Private Bar, or criminal justice system staff. The referral form can be found here.

We provide:

  • Prevention Services
    • Supports for individuals who are at risk of offending or re-offending by virtue of their living circumstances, unmet health or disability needs
  • Release from Custody
    • We will assist individuals in custody who consent to voluntary mental health and/or substance use services and supports who may not fit the criteria to be released on their own recognizance, or have a surety for bail
    • We will not act as sureties
  • Court Support
    • Supports for individuals who are not eligible, or who do not want Mental Health Court Diversion
  • 51 Division Diversion
    • A pilot project for individuals taken into custody at 51 Division
    • Working with the Embedded Crown Project (a project of the Ministry of the Attorney General), we provide a support worker to individuals referred by the Crown located in the Division
    • Referrals for this project are generated within the Division and can only be approved by the Crown

If you are in custody, you can call us collect (416) 979-8853 Monday to Friday between 9:00am and 5:00pm to get help. You could also inquire 

If you are not in custody, you can call us at (416) 979-1700 or drop-in at 280 Parliament Street. Here is the link to the Agency referral form.

Legal Services

The Legal Aid Project funded lawyer provides legal supports to clients with complex mental health issues through a case management approach in the in the following areas: immigration and refugee services, criminal, family and limited civil/administrative law matters. The project additionally provides high quality legal services to street-involved legal aid clients who are facing ‘street offences’ by providing them with representation at the Provincial Offences Court at Old City Hall. Available Monday, Tuesday Wednesday, Friday by appointment. Drop-in Monday, Wednesday from 2:00-4:00.

Medical Services

Members have access to medical services on a flexible basis.

are you ok i am fine not

  • General Practitioner Thursday 1:00-4:00
  • Psychiatrist Wednesday Dropin for returning clients 9:30-12. First time visits 1:00-4:00 after membership
  • Foot Clinic 2nd Thursday of each month from 10:00-12:00
  • Hearing Clinic (ask for details)

Community Resource Centre and Advocacy

Join a community of your peers and learn ways to build supports for yourself from members who have done it. The centre is open from 9:00am to 9:00pm, Monday to Friday. A cold breakfast is available at 9:00am.

  • Basic services and interventions – Finding resources for food, clothing, shelter, IDs etc. We are a naloxone distribution site.
  • Advocacy – We can advocate around ODSP, OW and CPP, negotiating accommodations, rental disputes, etc.
  • Access computers - work on your GED, prepare resumes, learn computer basics and more.
  • Activities, music, television, jokes and more.

SMART Self Management and Recovery Training

SMART© (Self Management and Recovery Training) is a self-empowering addiction program based in the latest recovery research and powered by a world-wide mutual-help community. SMART Groups are held twice daily for those interested in participating (SMART is a best practice addiction recovery approach based in the principles of Cognitive Behavioural Therapy).

WRAP® (Wellness Recovery Action Plan®)) is a self-designed prevention and wellness process that anyone can use to get well, stay well and make their life the way they want it to be.

Community Service Internship Project

The Community Service Internship (CSI) Project provides individuals who have experienced mental health and/or addiction issues the opportunity for paid employment at Sound Times to acquire the skills, education and understanding necessary to seek employment with organizations affirming the value of lived experience for social service work. Apply to be a CSI!

How do I become a member?

Visit. Call. Email. You don't need a referral. But agencies and workers can refer. You are welcome at Sound Times. 

Individuals use the services of Sound Times by joining as a Member. People can come to Sound Times for their first three visits as our guest. This allows for you choose if you wish to join the Sound Times community. The Sound Times members have written a Bill of Rights to govern how our community will function. Membership and services in Sound Times are free.

Sound Times East 280 Parliament St, Toronto, Access Sound Times from Parliament


Schedule of legal and medical services

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Legal Services from Legal Aid funded lawyer Amy Slotek on Monday, Tuesday Wednesday, Friday by appointment. Drop-in Monday, Wednesday from 2:00-4:00

Medical Services
General Practitioner Thursday 1:00-4:00
Psychiatrist Wednesday Drop-in for returning clients 9:30-12:00. First time visits 1:00-4:00 after membership
Foot Clinic 2nd Thursday of each month from 10:00-12:00
Hearing Clinic (ask for details)

All services are provided at the Sound Times Main location at 280 Parliament St.