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Find more information about COVID-19

Sound Times is open to help you by phone or in person

NEW Hours - 10:00 - 4:00

Call, text for urgent info and help

Cellphone held in a hand resting on a table. The phone has a map of North America.

You can text for help. You don’t need to talk to a stranger by phone. Move into the future with Distress Centres (Toronto #45645, ONTX #258258 Ontario) and Warmlines (647-557-5882). For folks who crave voices you can call the help numbers below too.

  1. Distress Centres of Greater Toronto 416-408-HELP (4357) 
    1. Text #45645
    2. Call 416-408-4357 Services are available in English,+ (CantoneseMandarinPortugueseSpanishHindiPunjabi and Urdu for limited hours (10am-10pm)).  Callers’ issues include problems related to domestic violence, social isolation, suicide, addictions, mental and physical health concerns. The Distress Centre offers, as appropriate: emotional support, crisis intervention, suicide prevention, and linkage to emergency help when necessary.
  2. ONTX – Ontario Online and Text Crisis Services
    1. Text #258258 You can still chat with us from your computer or mobile device from 2pm to 2am daily by clicking the CHAT NOW link at top of www.dcontario.org/
  3. Text / Chat with Warm Line, Progress Place –
    1. Text: 647-557-5882 or
    2. Call: 416-960-WARM (9276), Monday to Sunday, 8 pm to 12 midnight

Call and websites:

  1. Gerstein Centre – 416-929-5200, 24 hrs/7 days
  2. Mobile Crisis Units and Services
    Telecare (Mandarin & Cantonese) – 416-920-0497
  3. Toronto Withdrawal Management System Central Access (detox placement) – 1-866-366-9513, 24 hrs/7days
  4. Toronto Seniors helpline 416 -217-2077
  5. Senior Safety Line – 1-866-299-1011, 24 hrs/7 day
  6. Services for seniors in Toronto
  7. 211 Toronto – community service agencies – referrals – listing
    211 service provides Information and Referral (I&R) for callers to community and social services, 24 hrs/7 days
  8. Good2Talk (Anonymous helpline for post-secondary students) – 1-866-925-5454, 24 hrs/7 days
  9. Kids Help Phone The Kids Help Phone rovides immediate support that young people need 24 hours a day, 365 days a year. Counsellors answer calls and online questions from across Canada. No matter what the problem or concern, the counsellors will provide immediate and caring support, information and, if necessary, referral to a local community or social service agency.
  10. LGBT Youthline (Lesbian, Gay, Bi-sexual & trans-gendered)
  11. PFLAG (Parents, families, friend and allies of Toronto’s LGBTQ community) 24-hour Telephone Support Line – 416-406-6378
  12. Assaulted Women’s Help Line
    Services: (information and referrals to women in up to 154 languages) Callers do not have to give their names and the Help Line does not have call display.
  13. 24/7 Mental Health, Drug & Alcohol and Ontario Problem Gambling Helplines
  14. Toronto Rape Crisis Centre
    The Toronto Rape Crisis Centre has a 24 hour crisis phone line for survivors of rape and sexual assault. They will provide court support, accompaniment and advocacy. Face-to-face counselling is free and confidential. Lesbian support, abuse and relationship counselling available.
  15. Crisis Outreach Service for Seniors (COSS)
  16. Human Trafficking – hotline

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