FYI: Ontario Government—Update on Health system
You deserve better care
We are building a connected health care system to improve the patient and caregiver experience and strengthen local services. These changes will make it easier for you to navigate the system. Providers will work together to take the guesswork out of transitions, where we know patients often feel lost and unsupported.
What it means for you
As we improve our public health care system, your needs as a patient will be put front and centre. The new system will be designed to ensure patients receive the best care — no matter when and where they need it.
What it means for you
As we improve our public health care system, your needs as a patient will be put front and centre. The new system will be designed to ensure patients receive the best care — no matter when and where they need it.
What’s changing
We are working to improve your health care experience and services so you would have:
- one integrated team of health care providers working together to meet your needs
- a medical record that both you and your providers can access easily help in navigating the public health care system 24/7
Who to contact
If you have a health concern, continue to contact your health care provider.
Get fast, free medical advice via Telehealth
1-866-797-0000
Find home care or long-term care 310-2222
Access community mental health and addictions services 1-866-531-2600 (Connex) or 1-800-668-6868 (Kids Help Phone)
What they’ll do
If you need to see different providers or receive care in different settings, your team will work together to make sure you get the care you need. Your Ontario Health Team will:
- know your health history
- be aware of health care services in your area
- help you navigate the system 24/7
- ensure your referrals get to the right place
- receive and share health records with you, such as test results
- provide you with digital options, such as online access to health records and virtual care
Providers will also be able to safely and seamlessly access your health care record and share it with other members on the team. This way you’ll never feel like you are discharged from one provider to the next.
[B: Thoughts, worries, what have you heard?]
